Hardware Maintenance  |  Tier 3 Support Engineers  |  Multi-Tier Spare-Parts Logistics

Our innovative business model expedites issue resolution. What better way to preserve availability of critical systems?

Data Vista's programs for hardware and OS support put a higher premium on problem resolution. Reliance on Tier 3 support engineers and multi-tier spare-parts logistics anchors our unique value proposition to customers. We believe service quality and uptime are better measures of performance than the number of service calls handled by our customer support center. Quick service response counts only when you connect with a person who can diagnose and fix the problem.

Service programs to fit your business and budget requirements

Rather than absorb your unique needs into a homogeneous service process, solutions-minded Data Vista offers personal service and flexibility with customer-specific programs. We often serve as the single service contact for multi-vendor, multi-platform IT infrastructure. We maintain a world-class computer lab facility to re-create and diagnose problems and to support spare-parts quality. Our lab facility also enables you to test software patches and new hardware product additions without disrupting your business operations. Starting with a baseline of support options shown here, we work with you to mix, match, and devise support to fit your business and budget requirements.